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THE MEDIATING ROLE OF JOB SATISFACTION IN THE EFFECT OF SMARTPHONE ADDICTION ON EMPLOYEE PERFORMANCE: A REVIEW OF THE HEALTHCARE SECTOR DURING COVID-19 PANDEMIC

Yıl 2022, Cilt: 11 Sayı: 2, 494 - 511, 31.12.2022
https://doi.org/10.54282/inijoss.1142341

Öz

The purpose of this study is to investigate the mediating role of job satisfaction in the effect of smartphone addiction on employee performance. The study has been carried out in the health sector, which is the most crucial sector in the fight against the Covid-19 pandemic. Questionnaire forms have been prepared in accordance with the objectives of the study and they’ve been distributed to 400 people working in Adiyaman province and its districts through simple random sampling. 250 people have responded to the surveys. Five questionnaires with erroneous or partial answers haven’t been assessed. Thus, 245 questionnaires have been assessed and tested in line with the study's objectives. IBM SPSS 25, Amos 23 and Excel programs have been utilized for data analysis. The analysis's findings indicate that smartphone addiction negatively affects employee performance and job satisfaction. On the other hand, job satisfaction positively affects employee performance. Furthermore, job satisfaction has a partial mediating role in the effect of smartphone addiction on employee performance. In the conclusion part of the study, the results of the analysis have been compiled and compared with the findings of similar studies in the literature. The literature study has revealed that there has never been a thorough investigation of the mediating role that job satisfaction plays in the effect of smartphone addiction on employee performance. Therefore, this study fills a significant gap in the literature of organizational behavior.

Kaynakça

  • Alan, H., Ozen Bekar, E., & Güngör, S. (2021). An Investigation of the Relationship between Smartphoneaddiction and Job Performance Of Healthcare Employees. Perspect Psychiatr Care, 1-7.
  • Aldhuwaihi, A., & Shee, H. K., & Stanton, P. (2012). Organisational Culture and the Job Satisfaction-Turnover Intention Link: A Case Study of the Saudi Arabian Banking Sector. World Journal of Social Sciences, 2(3), 127-141.
  • Ali, S., & Farooqi, Y. A. (2014). Effect of Work Overload on Job Satisfaction, Effect of Job Satisfaction on Employee Performance and Employee Engagement (A Case of Public Sector University of Gujranwala Division). International Journal of Multidisciplinary Sciences and Engineering, 5(8), 23-30.
  • Al-Shahrani, M. S. (2020). Smartphone Addiction among Medical Students in Bisha, Saudi Arabia. Journal of Family Medicine and Primary Care, 9, 5916-20.
  • Asit, G., & Batur, Ö. (2021). Examining Undergraduates’ Smartphone Addiction Studying in the Turkish Republic of Northern Cyprus. Turkish Studies - Social Sciences, 16(5), 1679-1714.
  • Ayyagari, R., Grover , V., & Purvis, R. (2011). Technostress: Technological Antecedents and Implications. MIS Quarterly, 35(4), 831-858.
  • Azeez, R. O., Jayeoba, F., & Adeoye, A. (2016). Job Satisfaction, Turnover Intention and Organizational Commitment. BVIMSR’s Journal of Management Research, 8(2), 102-114.
  • Aziri, B. (2011). Job Satisfaction: A literature Review. Management Research and Practice, 3(4), 77-86.
  • Berman, P. (1995). Health Sector Reform: Making Health Development Sustainable. Health Policy, 32, 13-28.
  • Brayfield, A. H. & Rothe, H. F. (1951). "An Index of Job Satisfaction." Journal of Applied Psychology, 35(5), 307-311.
  • Call, M. L., & Ployhart, R. E. (2021). A Theory of Firm Value Capture from Employee Job Performance: A Multidisciplinary Perspective. Academy of Management Review, 46(3), 572–590.
  • Chen, C., Zhang, K. Z., Gong, X., & Lee, M. (2019). Dual Mechanisms of Reinforcement Reward and Habit in Driving Smartphone Addiction: The Role of Smartphone Features. Internet Research, 29(6), 1551-1570.
  • Crossman, A., & Abou-Zaki, B. (2003). Job Satisfaction and Employee Performance of Lebanese Banking Staff. Journal of Managerial Psychology, 18(4), 368-376.
  • Çiçek, B. & Çiçek, A. (2020). The Effect of Workplace Incivility on Employee Creative Performance: The Mediator Role of Leader-Member Exchange. The Journal of Human and Work, 7(2), 267-282.
  • Çiçek, B. & Kılınç, E. (2020). The Mediating Role of Transformational Leadership in the Effect of Technostress on Presenteeism and Intention to Leave. Business and Economics Research Journal, 11(2), 555-570.
  • Doeksen, G. A., Johnson, T., Biard-Holmes, D., & Schott, V. (1998). A Healthy Health Sectoris Crucial for Community Economic Development. The Journu1 of Rural Health, 14(1), 66-72.
  • Ektiricioğlu, C., Arslantaş, H., & Yüksel, R. (2020). The Disorder of the Era in Adolescents: Technology Addiction. Archives Medical Review Journal, 29(1), 51-64.
  • Eser, A. & Öngen Bilir, B. (2019). Turkish Reliability and Validity Study of Job Satisfaction Scale. Kirklareli University Journal of Social Sciences, 3(3), 229-239.
  • Eskiler, E., & Altunışık, R. (2017). The Mediation Role of Brand Commitment on the Effect of Role Model Behavior on Wom and Repurchasing Intention. Int. Journal of Management Economics and Business, ICMEB17 Special Issue, 687-696.
  • Fugar, F.D.K. & F. D. (2007). Frederick Herzberg‟s Motivation-Hygiene Theory Revisited:The Concept and Its Applicability to Clergy (A Study of Full Time Stipendiary Clergy of the Global Evangelical Church, Ghana). Journal of Science and Technology, 27(1), 119-130.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables And Measurement Error. Journal of Marketing Research, 39-50.
  • Gökmen, H. M., Gökmen, İ. G., Dilek, B., Gülbahar, S., & Akalın, E. (2020). Addiction of Smartphones and Related Finger Deformities: A case report. Turk J Phys Med Rehab, 66(4), 476-479.
  • Gözmen Elmas, A., & Aşçı, F. H. (2021). The Contesting Orientations Scale: Validity and Reliability Study. Turkiye Klinikleri Journal of Sports Sciences, 13(3), 470-476.
  • Herzberg, F. (1959). The Motivation to Work. New York, NY: Wiley & Sons.
  • Hu, L. T., & Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90-103.
  • Jamal, A., Sedie, R., Haleem, K., & Hafiz, N. (2012). Patterns of Use of ‘Smart Phones’ among Female Medical Students And Self-Reported Effects. Journal of Taibah University Medical Sciences, 7(1), 45-49.
  • Judge, T. A., Locke, E. A., Durham, C. C. & Kluger, A. N. (1998). Dispositional Effects on Job and Life satisfaction: The Role of Core Evaluations. Journal of Applied Psychology, 83(1), 17-34.
  • Juliarti, P. A., Agung, A. A., & Sudja, I. N. (2018). Effect of Compensation and Work Environment on Employee Performance with Employee Job Satisfaction as an Intervening Variable. International Journal of Contemporary Research and Review, 9(3), 20553-20562.
  • Kalay, F. (2016). The Impact of Organizational Justice on Employee Performance in Business Organizations: A Theoretical Review. Kastamonu University, Journal of the Faculty of Economics and Administrative Sciences, 11(1), 147-158.
  • Khalaf, R. K., Hmoud, H. Y., & Obeidat, B. (2019). Reviewing the Mediating Role of Job Satisfaction on the Effect of Employee Engagement on Organizational Performance. Journal of Social Sciences (COES&RJ-JSS), 8(1), 7-23.
  • Kılıç, S. (2016). Cronbach’s Alpha Reliability Coefficient. Journal of Mood Disorders (JMOOD), 6(1):47-48.
  • Kim, S., & Kim, R. (2002). A Study of Internet Addiction: Status, Causes, and Remedies. Journal of Korean Home Economics Association English Edition, 3(1), 1-19.
  • Köse, S., Oral, L., & Türesin, H. (2012). Social Facilitation Concept in Business Life and Its Relationship with Cyberloafing: A Research on Research Assistants. Sosyal ve Beşeri Bilimler Dergisi, 4(1), 287–295.
  • Kwon, M., Lee, J. Y., Won, W. Y., Park, J. W. & Min, J. A. (2013). Development and Validation of A Smartphone Addiction Scale (SAS). Plos One, 8(2), 1-7.
  • Laschinger, H., & Finegan, J. (2005). Using Empowerment to Build Trust and Respect in the Workplace: A Strategy for Addressing the Nursing Shortage. Nursing Economics, 23(1), 6-13.
  • Lee, V. J., & Shin, S. (2016). A Comparative Study Of Smartphone Addiction Drivers’ Effect On Work Performance In The U.S. And Korea. The Journal of Applied Business Research, 32(2), 507-516.
  • Li, L., & Lin, T. T. (2018). Examining How Dependence on Smartphones at Work Relates to Chinese Employees’ Workplace Social Capital, Job Performance, and Smartphone Addiction. Information Development, 34(5), 489-503.
  • Lyne, J. (1988). Quality-of-Life Factors Dominate Many Facility Location Decisions. Site Selection Handbook, 33, 868-870.
  • Locke, E. (1976). The Nature and Causes of Job Satisfaction‟, in M. Dunnette (Ed.), Handbook of Industrial and Organisational Psychology, 1297-1343. Chicago, IL: Rand McNally.
  • Maslow, A. H. (1943). A Theory of Human Motivation. Psychological Review, 370-396.
  • Mengi, A., Singh, A., & Gupta, V. (2020). An Institution Based Study to Assess the Prevalence of Nomophobia and its Related Impact among Medical Students in Southern Haryana, India. J Family Med Prim Care, 9(5), 2303-2308.
  • Mir, R., & Akhtar, M. (2020). Effect of Nomophobia on the Anxiety Levels of Undergraduate Students. Journal of the Pakistan Medical Association, 70(9), 1492-1497. Nanda , R., & Browne , J. J. (1977). Hours of Work, Job Satisfaction and Productivity. Public Productivity Rev., 2(3), 46-56.
  • Noyan, C. O., Darçın, A. E., Nurmedov, S., Yılmaz, O. & Dilbaz, N. (2015). Validity and Reliability of the Turkish Version of the Smartphone Addiction Scale-Short Version among University Students. Anatolian Journal of Psychiatry, 16(Special Issue 1), 73-81.
  • Ozen, S., & Topcu, M. (2017). The Relationship of Smartphone Addiction with Depression, Obsession-Compulsion, Impulsivity, Alexithymia among Medical Faculty Students. Journal of Dependence, 18, 16-24.
  • Özdamar, K. (2004), Paket Programlar İle İstatistiksel Veri Analizi I (5. Baskı), Kaan Kitabevi, Eskişehir.
  • Özdemir, Ç., & Çetiner, N. (2021). The Effect of Smartphone Addiction on Employees' Job Satisfaction. Journal of Business Research-Turk, 13(2), 1679-1694.
  • Özpehlivan, M. (2015). The Effect of Cultural Differences on the Relationship among Organization Communication, Job Satisfaction, Individual Performance and Organizational Commitment in Businesses: Turkey-Russia Sampling. Okan University Institute of Social Sciences (unpublished dissertation), İstanbul.
  • Ramli, A. H. (2018). Compensation, Job Satisfaction and Employee Performance in Health Services. Business and Entrepreneurial Review, 18(2), 177-186.
  • Saari, L. M., & Judge, T. A. (2004). Employee Attitudes and Job Satisfaction. Human resource management, 43, 395-407.
  • Sangperm, N., & Jermsittiparsert, K. (2019). The Effect of Organization Learning Culture, Physical Workplace Environment, Employee Trust, Employee Satisfaction on Employee Performance of Thailand Pharmaceutical Industry. Systematic Reviews in Pharmacy, 10(2), 303-312.
  • Sarıbay, B., & Durgun, G. (2020). Phobias of Touch Societies: A Content Analysis Study on Netlesphobia, Nomophobia and Fomo. Journal of Yasar University, 15, 280-294.
  • Sarwar, A., Ketavan, C., & Butt, N. S. (2015). Impact of eLearning Perception and eLearning Advantages on eLearning for Stress Management (Mediating Role of eLearning for Corporate Training. Pakistan Journal of Statistics and Operation Research, 11(2), 241- 258.
  • Schepers, J.M. (2008). The Construction and Evaluation of a Generic Work Performance Questionnaire for Use with Administrative and Operational Staff. SA Journal of Industrial Psychology, 34(1), 10-22.
  • Sousa-Poza, A. (2000). Well-being at Work. A Cross-National Analysis of the Levels and Determinants of Job Satisfaction. J. Socio-Econ, 29(6), 517-538.
  • Spector, P. (1985). Measurement of Human Service Staff Satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713.
  • Şahin, F., & Gürbüz, S. (2014). Sosyal Bilimlerde Araştırma Yöntemleri. İstanbul: Seçkin Yayıncılık.
  • Tashfeen, A. (2020). Undergraduate Mobile Phone Use in the Caribbean. Implications For Teaching and Learning in an Academic Setting. Journal of Research in Innovative Teaching & Learning, 13(2), 191-210.
  • Williams, K. D., & Karau, S. J. (1991). Social Loafing And Social Compensation: The Effects Of Expectations Of Co-Worker Performance. Journal Of Personality And Social Psychology, 61, 570-581.
  • Yılmaz, S., Yalçın, A., & Türk, M. (2020). Examining the Effects of Smartphone Use at Work on Job Performance and Work Attitudes. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 29(4), 331-353.
  • Yılmazel, S. E. (2018), Brand Associations on the Context of Brand Portfolio Strategies: A Study of Branded House and House of Brands (unpublished dissertation), Hacettepe University, Graduate School of Social Sciences, Ankara.
  • Yorulmaz, M., & Karabacak, A. (2020). The Relationship Between Organizational Trust and Job Performance in Port Employees: The Role of Job Satisfaction and Organizational Commitment. Balkan and Near Eastern Journal of Social Sciences, 6(2), 121-130.

AKILLI TELEFON BAĞIMLILIĞININ İŞGÖREN PERFORMANSI ÜZERİNDEKİ ETKİSİNDE İŞ TATMİNİNİN ARACI ROLÜ: COVID-19 SALGINI ZAMANINDA SAĞLIK SEKTÖRÜNDE BİR İNCELEME

Yıl 2022, Cilt: 11 Sayı: 2, 494 - 511, 31.12.2022
https://doi.org/10.54282/inijoss.1142341

Öz

Bu çalışmanın birincil ve en önemli amacı, akıllı telefon bağımlılığının işgören performansı üzerindeki etkisinde iş tatmininin aracı rolünü incelemektir. Çalışma Covid-19 pandemisi ile mücadelede en önemli sektör olan sağlık sektöründe yürütülmüştür. Çalışmanın amacına uygun olarak akıllı telefon bağımlılığı, iş tatmini ve işgören performansını ölçen anket formları hazırlanmış ve anketler, Adıyaman ilinde ve ilçelerinde çalışan 400 kişiye basit tesadüfi örnekleme yoluyla dağıtılmıştır. Anketlere 250 kişi cevap vermiştir. Eksik ve/ya hatalı cevaplanan 5 anket formu elenmiş ve değerlendirmeye alınmamıştır. Bu şekilde 245 adet anket değerlendirilmiş ve araştırmanın amacına uygun bir biçimde test edilmiştir. Veri analizi için IBM SPSS 25, Amos 23 ve Excel programları kullanılmıştır. Analiz sonuçlarına göre, akıllı telefon bağımlılığı işgören performansını olumsuz olarak etkilemektedir. Benzer şekilde akıllı telefon bağımlılığı iş tatminini de negatif olarak yordamaktadır. İş tatmini ise işgören performansını olumlu olarak etkilemektedir. Akıllı telefon bağımlılığının işgören performansı üzerindeki etkisinde iş tatmini kısmi aracılık rolüne sahiptir. Çalışmanın sonuç bölümünde analiz sonuçları derlenmiştir ve literatürde bu konuda yapılmış benzer ampirik çalışmaların tespitleriyle kıyaslanmıştır. Literatür taramasında, akıllı telefon bağımlılığının işgören performansı üzerindeki etkisinde iş tatmininin aracı rolünün daha önce incelenmediği görülmüştür. Dolayısıyla bu çalışma, örgütsel davranış literatüründe önemli bir boşluğu doldurmaktadır.

Kaynakça

  • Alan, H., Ozen Bekar, E., & Güngör, S. (2021). An Investigation of the Relationship between Smartphoneaddiction and Job Performance Of Healthcare Employees. Perspect Psychiatr Care, 1-7.
  • Aldhuwaihi, A., & Shee, H. K., & Stanton, P. (2012). Organisational Culture and the Job Satisfaction-Turnover Intention Link: A Case Study of the Saudi Arabian Banking Sector. World Journal of Social Sciences, 2(3), 127-141.
  • Ali, S., & Farooqi, Y. A. (2014). Effect of Work Overload on Job Satisfaction, Effect of Job Satisfaction on Employee Performance and Employee Engagement (A Case of Public Sector University of Gujranwala Division). International Journal of Multidisciplinary Sciences and Engineering, 5(8), 23-30.
  • Al-Shahrani, M. S. (2020). Smartphone Addiction among Medical Students in Bisha, Saudi Arabia. Journal of Family Medicine and Primary Care, 9, 5916-20.
  • Asit, G., & Batur, Ö. (2021). Examining Undergraduates’ Smartphone Addiction Studying in the Turkish Republic of Northern Cyprus. Turkish Studies - Social Sciences, 16(5), 1679-1714.
  • Ayyagari, R., Grover , V., & Purvis, R. (2011). Technostress: Technological Antecedents and Implications. MIS Quarterly, 35(4), 831-858.
  • Azeez, R. O., Jayeoba, F., & Adeoye, A. (2016). Job Satisfaction, Turnover Intention and Organizational Commitment. BVIMSR’s Journal of Management Research, 8(2), 102-114.
  • Aziri, B. (2011). Job Satisfaction: A literature Review. Management Research and Practice, 3(4), 77-86.
  • Berman, P. (1995). Health Sector Reform: Making Health Development Sustainable. Health Policy, 32, 13-28.
  • Brayfield, A. H. & Rothe, H. F. (1951). "An Index of Job Satisfaction." Journal of Applied Psychology, 35(5), 307-311.
  • Call, M. L., & Ployhart, R. E. (2021). A Theory of Firm Value Capture from Employee Job Performance: A Multidisciplinary Perspective. Academy of Management Review, 46(3), 572–590.
  • Chen, C., Zhang, K. Z., Gong, X., & Lee, M. (2019). Dual Mechanisms of Reinforcement Reward and Habit in Driving Smartphone Addiction: The Role of Smartphone Features. Internet Research, 29(6), 1551-1570.
  • Crossman, A., & Abou-Zaki, B. (2003). Job Satisfaction and Employee Performance of Lebanese Banking Staff. Journal of Managerial Psychology, 18(4), 368-376.
  • Çiçek, B. & Çiçek, A. (2020). The Effect of Workplace Incivility on Employee Creative Performance: The Mediator Role of Leader-Member Exchange. The Journal of Human and Work, 7(2), 267-282.
  • Çiçek, B. & Kılınç, E. (2020). The Mediating Role of Transformational Leadership in the Effect of Technostress on Presenteeism and Intention to Leave. Business and Economics Research Journal, 11(2), 555-570.
  • Doeksen, G. A., Johnson, T., Biard-Holmes, D., & Schott, V. (1998). A Healthy Health Sectoris Crucial for Community Economic Development. The Journu1 of Rural Health, 14(1), 66-72.
  • Ektiricioğlu, C., Arslantaş, H., & Yüksel, R. (2020). The Disorder of the Era in Adolescents: Technology Addiction. Archives Medical Review Journal, 29(1), 51-64.
  • Eser, A. & Öngen Bilir, B. (2019). Turkish Reliability and Validity Study of Job Satisfaction Scale. Kirklareli University Journal of Social Sciences, 3(3), 229-239.
  • Eskiler, E., & Altunışık, R. (2017). The Mediation Role of Brand Commitment on the Effect of Role Model Behavior on Wom and Repurchasing Intention. Int. Journal of Management Economics and Business, ICMEB17 Special Issue, 687-696.
  • Fugar, F.D.K. & F. D. (2007). Frederick Herzberg‟s Motivation-Hygiene Theory Revisited:The Concept and Its Applicability to Clergy (A Study of Full Time Stipendiary Clergy of the Global Evangelical Church, Ghana). Journal of Science and Technology, 27(1), 119-130.
  • Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables And Measurement Error. Journal of Marketing Research, 39-50.
  • Gökmen, H. M., Gökmen, İ. G., Dilek, B., Gülbahar, S., & Akalın, E. (2020). Addiction of Smartphones and Related Finger Deformities: A case report. Turk J Phys Med Rehab, 66(4), 476-479.
  • Gözmen Elmas, A., & Aşçı, F. H. (2021). The Contesting Orientations Scale: Validity and Reliability Study. Turkiye Klinikleri Journal of Sports Sciences, 13(3), 470-476.
  • Herzberg, F. (1959). The Motivation to Work. New York, NY: Wiley & Sons.
  • Hu, L. T., & Bentler, P. M. (1999). Cutoff Criteria for Fit Indexes in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
  • Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90-103.
  • Jamal, A., Sedie, R., Haleem, K., & Hafiz, N. (2012). Patterns of Use of ‘Smart Phones’ among Female Medical Students And Self-Reported Effects. Journal of Taibah University Medical Sciences, 7(1), 45-49.
  • Judge, T. A., Locke, E. A., Durham, C. C. & Kluger, A. N. (1998). Dispositional Effects on Job and Life satisfaction: The Role of Core Evaluations. Journal of Applied Psychology, 83(1), 17-34.
  • Juliarti, P. A., Agung, A. A., & Sudja, I. N. (2018). Effect of Compensation and Work Environment on Employee Performance with Employee Job Satisfaction as an Intervening Variable. International Journal of Contemporary Research and Review, 9(3), 20553-20562.
  • Kalay, F. (2016). The Impact of Organizational Justice on Employee Performance in Business Organizations: A Theoretical Review. Kastamonu University, Journal of the Faculty of Economics and Administrative Sciences, 11(1), 147-158.
  • Khalaf, R. K., Hmoud, H. Y., & Obeidat, B. (2019). Reviewing the Mediating Role of Job Satisfaction on the Effect of Employee Engagement on Organizational Performance. Journal of Social Sciences (COES&RJ-JSS), 8(1), 7-23.
  • Kılıç, S. (2016). Cronbach’s Alpha Reliability Coefficient. Journal of Mood Disorders (JMOOD), 6(1):47-48.
  • Kim, S., & Kim, R. (2002). A Study of Internet Addiction: Status, Causes, and Remedies. Journal of Korean Home Economics Association English Edition, 3(1), 1-19.
  • Köse, S., Oral, L., & Türesin, H. (2012). Social Facilitation Concept in Business Life and Its Relationship with Cyberloafing: A Research on Research Assistants. Sosyal ve Beşeri Bilimler Dergisi, 4(1), 287–295.
  • Kwon, M., Lee, J. Y., Won, W. Y., Park, J. W. & Min, J. A. (2013). Development and Validation of A Smartphone Addiction Scale (SAS). Plos One, 8(2), 1-7.
  • Laschinger, H., & Finegan, J. (2005). Using Empowerment to Build Trust and Respect in the Workplace: A Strategy for Addressing the Nursing Shortage. Nursing Economics, 23(1), 6-13.
  • Lee, V. J., & Shin, S. (2016). A Comparative Study Of Smartphone Addiction Drivers’ Effect On Work Performance In The U.S. And Korea. The Journal of Applied Business Research, 32(2), 507-516.
  • Li, L., & Lin, T. T. (2018). Examining How Dependence on Smartphones at Work Relates to Chinese Employees’ Workplace Social Capital, Job Performance, and Smartphone Addiction. Information Development, 34(5), 489-503.
  • Lyne, J. (1988). Quality-of-Life Factors Dominate Many Facility Location Decisions. Site Selection Handbook, 33, 868-870.
  • Locke, E. (1976). The Nature and Causes of Job Satisfaction‟, in M. Dunnette (Ed.), Handbook of Industrial and Organisational Psychology, 1297-1343. Chicago, IL: Rand McNally.
  • Maslow, A. H. (1943). A Theory of Human Motivation. Psychological Review, 370-396.
  • Mengi, A., Singh, A., & Gupta, V. (2020). An Institution Based Study to Assess the Prevalence of Nomophobia and its Related Impact among Medical Students in Southern Haryana, India. J Family Med Prim Care, 9(5), 2303-2308.
  • Mir, R., & Akhtar, M. (2020). Effect of Nomophobia on the Anxiety Levels of Undergraduate Students. Journal of the Pakistan Medical Association, 70(9), 1492-1497. Nanda , R., & Browne , J. J. (1977). Hours of Work, Job Satisfaction and Productivity. Public Productivity Rev., 2(3), 46-56.
  • Noyan, C. O., Darçın, A. E., Nurmedov, S., Yılmaz, O. & Dilbaz, N. (2015). Validity and Reliability of the Turkish Version of the Smartphone Addiction Scale-Short Version among University Students. Anatolian Journal of Psychiatry, 16(Special Issue 1), 73-81.
  • Ozen, S., & Topcu, M. (2017). The Relationship of Smartphone Addiction with Depression, Obsession-Compulsion, Impulsivity, Alexithymia among Medical Faculty Students. Journal of Dependence, 18, 16-24.
  • Özdamar, K. (2004), Paket Programlar İle İstatistiksel Veri Analizi I (5. Baskı), Kaan Kitabevi, Eskişehir.
  • Özdemir, Ç., & Çetiner, N. (2021). The Effect of Smartphone Addiction on Employees' Job Satisfaction. Journal of Business Research-Turk, 13(2), 1679-1694.
  • Özpehlivan, M. (2015). The Effect of Cultural Differences on the Relationship among Organization Communication, Job Satisfaction, Individual Performance and Organizational Commitment in Businesses: Turkey-Russia Sampling. Okan University Institute of Social Sciences (unpublished dissertation), İstanbul.
  • Ramli, A. H. (2018). Compensation, Job Satisfaction and Employee Performance in Health Services. Business and Entrepreneurial Review, 18(2), 177-186.
  • Saari, L. M., & Judge, T. A. (2004). Employee Attitudes and Job Satisfaction. Human resource management, 43, 395-407.
  • Sangperm, N., & Jermsittiparsert, K. (2019). The Effect of Organization Learning Culture, Physical Workplace Environment, Employee Trust, Employee Satisfaction on Employee Performance of Thailand Pharmaceutical Industry. Systematic Reviews in Pharmacy, 10(2), 303-312.
  • Sarıbay, B., & Durgun, G. (2020). Phobias of Touch Societies: A Content Analysis Study on Netlesphobia, Nomophobia and Fomo. Journal of Yasar University, 15, 280-294.
  • Sarwar, A., Ketavan, C., & Butt, N. S. (2015). Impact of eLearning Perception and eLearning Advantages on eLearning for Stress Management (Mediating Role of eLearning for Corporate Training. Pakistan Journal of Statistics and Operation Research, 11(2), 241- 258.
  • Schepers, J.M. (2008). The Construction and Evaluation of a Generic Work Performance Questionnaire for Use with Administrative and Operational Staff. SA Journal of Industrial Psychology, 34(1), 10-22.
  • Sousa-Poza, A. (2000). Well-being at Work. A Cross-National Analysis of the Levels and Determinants of Job Satisfaction. J. Socio-Econ, 29(6), 517-538.
  • Spector, P. (1985). Measurement of Human Service Staff Satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713.
  • Şahin, F., & Gürbüz, S. (2014). Sosyal Bilimlerde Araştırma Yöntemleri. İstanbul: Seçkin Yayıncılık.
  • Tashfeen, A. (2020). Undergraduate Mobile Phone Use in the Caribbean. Implications For Teaching and Learning in an Academic Setting. Journal of Research in Innovative Teaching & Learning, 13(2), 191-210.
  • Williams, K. D., & Karau, S. J. (1991). Social Loafing And Social Compensation: The Effects Of Expectations Of Co-Worker Performance. Journal Of Personality And Social Psychology, 61, 570-581.
  • Yılmaz, S., Yalçın, A., & Türk, M. (2020). Examining the Effects of Smartphone Use at Work on Job Performance and Work Attitudes. Ç.Ü. Sosyal Bilimler Enstitüsü Dergisi, 29(4), 331-353.
  • Yılmazel, S. E. (2018), Brand Associations on the Context of Brand Portfolio Strategies: A Study of Branded House and House of Brands (unpublished dissertation), Hacettepe University, Graduate School of Social Sciences, Ankara.
  • Yorulmaz, M., & Karabacak, A. (2020). The Relationship Between Organizational Trust and Job Performance in Port Employees: The Role of Job Satisfaction and Organizational Commitment. Balkan and Near Eastern Journal of Social Sciences, 6(2), 121-130.
Toplam 62 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Ekonomi
Bölüm Makaleler
Yazarlar

Edip Doğan 0000-0002-9820-978X

Yayımlanma Tarihi 31 Aralık 2022
Gönderilme Tarihi 7 Temmuz 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 11 Sayı: 2

Kaynak Göster

APA Doğan, E. (2022). THE MEDIATING ROLE OF JOB SATISFACTION IN THE EFFECT OF SMARTPHONE ADDICTION ON EMPLOYEE PERFORMANCE: A REVIEW OF THE HEALTHCARE SECTOR DURING COVID-19 PANDEMIC. İnönü Üniversitesi Uluslararası Sosyal Bilimler Dergisi, 11(2), 494-511. https://doi.org/10.54282/inijoss.1142341

İnönü Üniversitesi Uluslararası Sosyal Bilimler Dergisi 

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